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Repeat Prescriptionsblue_yellow_pills

Patients on long-term medication can order repeat prescriptions in a number of ways:

    • In Person - drop your prescription counterfoil in at reception with the required items clearly marked.
    • By Post - send it to us with a stamped addressed envelope if you want us to post it back to you.
    • Online - follow the link at the top of this page to complete a simple registration for prescriptions.

Unfortunately, it is not safe practice for us to take repeat requests by telephone, so please use one of the above methods instead.

Repeat medication requests should be ordered in a timely manner - it is reasonable to allow a week before your medication is due.  Early requests may be rejected.  Any problems, please contact the surgery.

When ordering please indicate which chemist you wish to use as it may be possible for us to put the prescription to the chemist for you. We can currently put prescriptions to Spa Pharmacy in Strathpeffer, Conon Bridge Pharmacy, and  Boots and Lloyds in Dingwall. Spa pharmacy, Conon Bridge and Lloyds collect prescriptions on a daily basis. Boots collect from our Dingwall surgery but not from our  Strathpeffer surgery so prescriptions to Boots  are posted daily during the week.  Muir of Ord pharmacy collect from the Surgery three times a week.

Please do not hand your re-order counterfoil to the chemist.

IMPORTANT NOTICE - ONLINE MEDICATION REQUESTS ARE CHANGING

Following feedback and comments from patients regarding reordering of medication, we have taken the decision to change our website. This will take effect from 14 August and in order that you can use our new Vision Online ordering service, we require you to complete the form below and return to the practice as soon as possible. An account will be created for you and you will be sent login details via e-mail. Alternatively, you can collect and complete a form at the surgery.

Download Vision Online Access Request Form

This new system will automatically show all medications which are currently on your repeat medication list at the surgery. If you require something which is not shown, there will be a facility to request this too.

Please note: to maintain confidentiality, your registration will be unique to you. Any other family member will require individual registration and an individual e-mail address. This service is not currently available to those under 16 years of age.

Medication Reviews

Patients on repeat medication will be asked to see a doctor or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

48_hoursPlease allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

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