In line with all of NHS Highland, we have been allocated 2 extra public holidays this year. Accordingly, the surgery will be closed on Monday, 5 August 2019 and Friday, 18 October 2019. Anyone requiring urgent medical attention on these days should contact NHS24 on 111.
Black Isle Community Car Scheme
This scheme operates within our local area and can take you from place to place to access GP appointments, dentist appointments and social destinations. The areas covered include North Kessock, Cromarty, Muir of Ord, Marybank, Maryburgh, Resolis, Rosemarkie, Fortrose, Avoch, Culbokie, Balblair, Tore, STRATHPEFFER and DINGWALL. We can also run you to Inverness but we do not cover appointments at Raigmore Hospital.
To access this scheme simply call 07776 765683 or 01349 862431 and join BICCS. Once a member you can phone and book your proposed journey giving at least 24 hours notice so that a suitable driver can be arranged. Your trained driver will pick you up at the agreed time.
If you enjoy driving and have a few hours to spare you can join us as a volunteer driver, full training is provided and all expenses are covered. Please contact us for more information.
Shingles Vaccination Programme
For further information about the National Shingles Vaccination Programme please go to www.shinglesaware.co.uk
Are you eligible for a pneumococcal vaccine?
Pneumococcal Vaccine is offered to all babies as part of the childhood immunisation programme and to those who are over 65 or in an at risk group. This includes those who are diabetic on medication, have chronic kidney disease or respiratory disease or who are immunosuppressed. For most people this vaccination is given once. For further information please go to http://www.patient.co.uk/pdf/540.pdf
Patient Participation Group
We have an active group of patients who meet with Practice staff and discuss how we can make any improvements to the services we provide. Please contact the surgery if you would like to be involved. You would be most welcome.
Next meeting: Dingwall Branch Surgery, Pavilion Court, Dingwall - DATE TO BE ANNOUNCED All welcome!
2019 Protected Learning Time (PLT) dates:
Wednesday 4 September 13:00 - 18:00
Wednesday 30th October 13.00-18.00
Tuesday 12 November 13:00 - 18:00
All practices in the local area are closed for staff training to allow time to update our skills. Whilst training is taking place NHS 24 will deal with anyone who requires urgent medical attention- Please dial 111 if you require medical attention whilst we are closed.
Bowel Cancer Screening
All men and women aged 50–74 are invited for bowel screening. Bowel screening involves taking a simple test at home every two years.
Bowel screening has recently been the subject of an advertising campaign across Scotland as part of the Detect Cancer Early programme.
Bowel cancer is the third most common cancer in Scotland. Every year in Scotland, almost 4,000 people are diagnosed with the disease.
Although bowel cancer is common, it is also highly treatable if detected early.. If we find bowel cancer early enough, there’s more than a 90% chance of successful treatment. The sooner it’s caught, the easier it is to treat.
If you're 75 or over you can still take a bowel screening test every 2 years. You will not be automatically be a test kit so you will need to ask for one. It's still free - just call the Bowel Screening Helpline on 0800 0121 833
ACCESS TO DINGWALL BRANCH IN BAD WEATHER
We have made arrangements to ensure that snow and ice are treated at the front of the Dingwall branch surgery when bad weather strikes. However, we cannot guarantee that the High Street access path will be treated so we would ask that you do not use this entrance/exit from the building, please use the car park side entrance in bad weather.
Patient Safety - Medicine Sick Day Rules
As part of a Patient Safety initiative, NHS Highland have produced a reminder of what medicines patients should temporarily STOP taking when they become ill, if that illness could cause dehydration. For more details speak to a member of the Medical Staff. Cards are available at reception.
Extended Hours - Every Wednesday
We now offer a mixture of early morning and later evening appointments at Strathpeffer. GP and nurse appointments will be available from 7.30 am and up to 6.20pm. Our aim is to offer these appointments to our patients who find it difficult to attend during our normal hours.
Mobile Phone numbers
Many of you have a mobile phone number which you leave us as your main contact number in your medical notes. If you have changed your mobile number recently, please let us know and we can update your records. This will ensure that you receive text reminders if you have signed up for these.
Half day closure - advance notice
We close on Wednesday afternoons to allow for staff training updates. Please check before you visit to ensure we are not closed.
Please allow at 2 working days for prescriptions to be processed plus 2 working days for the pharmacy to dispense.
Don't forget that we can offer travel vaccinations and health advice.
WE ARE NOT BEING NOSEY!
When we ask why you are making an appointment, it is not because we want to be nosey.
We ask because we want to save you time. We want to make sure you see the right clinician for the right length of appointment time. It also the gives the clinician a little bit of information in case they want to find leaflets for you or do some research prior to your appointment.
For example, if you need to have some blood tests, we can book you in with our phlebotomist, if you need spirometry then you would need a double appointment. If we don’t ask, we don’t know.
If you would prefer not to tell us, please just say.